Job Description
Key Result Areas (KRA) – Regional Sales Manager (MSME LAP)
Role: Regional Sales Manager (RSM)
Grade: Manager to Chief Manager
Product: MSME Loan Against Property (LAP)
Location: Mumbai / Ranchi
Experience: 8–12 Years
Reporting To: Zonal Sales Manager (ZSM)
Channel: DSA & DST
Average Ticket Size: ₹40 Lakhs
Key Responsibilities
- Drive regional business growth and achieve disbursement, revenue, and profitability targets for the MSME LAP portfolio.
- Develop and execute the regional business plan in line with organizational objectives.
- Lead, recruit, mentor, and manage DSA and DST channels to maximize productivity and business expansion.
- Build and strengthen relationships with key channel partners, DSAs, and other stakeholders to drive sustainable business growth.
- Ensure consistent achievement of sales targets while maintaining portfolio quality and controlling delinquency.
- Monitor the end-to-end loan sourcing process, ensuring adherence to credit, compliance, and operational guidelines.
- Collaborate with Credit, Legal, Technical, Operations, and Collections teams to ensure timely sanction and disbursement.
- Track regional performance through MIS, sales analytics, and productivity reports, implementing corrective actions wherever required.
- Identify new business opportunities, market trends, and competition to enhance market penetration and increase market share.
- Ensure customer satisfaction by delivering superior service standards and maintaining strong client relationships.
- Drive process compliance, audit readiness, and adherence to regulatory and internal policies across the region.
- Coach and develop team members through regular performance reviews, training, and capability-building initiatives.